Privacy Policy for Cocoa Tickets

 

Effective Date:  10/26/2022

This “Privacy Policy” explains how Cocoa Accounting LLC (“Company” or “we”) collects, uses, discloses, and otherwise processes personal data on behalf of our customers – typically, merchants (any, a “Merchant”) – in connection with our application, Cocoa Tickets. This Privacy Policy does not apply to Company’s privacy practices in any other context.

Company’s processing of personal data in connection with our application is governed by this Privacy Policy and our agreements with Merchants. In the event of any conflict between this Privacy Policy and a customer agreement, the customer agreement will control to the extent permitted by applicable law.

This Privacy Policy is not a substitute for any privacy policy that a Merchant may be required to provide to their customers, personnel, or other individuals.

Information We Collect

We do not collect any personal data.

 

Use of Cookies

Our web applications may use cookies for functionality and performance.  Cookies are not used to collect any private or identifying information about a merchant or customer.

 

Data Collection from Minors

 

We recognize the importance of protecting privacy where children are involved.  We do not knowingly collect personal information online from children under the age of 13.  If a child under the age of 13 has provided us with personal information online, we ask that a parent or guardian call Customer Relations at (801) 754-5451

 

Your Rights and Choices

Data Subject Rights

To the extent that applicable law provides individuals with rights pertaining to their personal information, such as to review and request changes to their personal information, individuals should contact the Merchant with any requests pertaining to the Merchant’s use of our application. To the extent that Cocoa Accounting is responsible for responding to data subject rights requests under applicable law, individuals may contact Cocoa Accounting via the contact information provided below.  Company will assist a Merchant, or Cocoa Accounting, as applicable, in responding to such requests subject to our contract with a Merchant or Cocoa Accounting.

Complaints

If you have a complaint about our handling of personal data, you may contact us via the contact information provided below.

 

Updates

We reserve the right to modify this Privacy Policy at any time. We will notify you of updates by updating the date of this Privacy Policy.

 

Your California privacy rights

As a California resident, you have the rights listed below. However, these rights are not absolute, and we may decline your request as permitted by the CCPA.

• Information. You can request the following information about how we have collected and used your Personal Information during the past 12 months:

  • The categories of Personal Information that we have collected.

  • The categories of sources from which we collected Personal Information.

  • The business or commercial purpose for collecting and/or selling Personal Information.

  • The categories of third parties with whom we share Personal Information.

  • Whether we have disclosed your Personal Information for a business purpose, and if so, the categories of Personal Information received by each category of recipient.

  • Whether we’ve sold your Personal Information; and, if so, the categories of Personal Information received by each category of recipient.

• Access. You can request a copy of the Personal Information that we maintain about you.

• Deletion. You can ask us to delete the Personal Information that we maintain about you.

• Nondiscrimination. You are entitled to exercise the rights described above free from discrimination. This means that we will not penalize you for exercising your rights by taking actions such as by denying you goods or services, increasing the price/rate of goods or services, decreasing the service quality, or suggesting that we may penalize you as described above for exercising your rights. However, the CCPA allows us to charge you a different price or provide a different service quality if that difference is reasonably related to the value of the Personal Information we are unable to use.

 

How to exercise your rights

You may exercise your California privacy rights as follows:

 

Right to information, access and deletion

Cocoa Tickets is exclusively an online business.  You can request to exercise your information, access and deletion rights by sending an email to:  datarequest@cocoaaccounting.com. 

• Identity verification. The CCPA requires us to verify the identity of the individual submitting the request before providing a substantive response to the request. A request must be provided with sufficient detail to allow us to understand, evaluate and respond. The requester must provide sufficient information to allow us to reasonably verify that the individual is the person about whom we collected information. A request may also be made on behalf of your child under 13.

• Authorized agents. California residents can empower an “authorized agent” to submit requests on their behalf. We may require the authorized agent to have a written authorization confirming that authority.

Sale of personal information

We do not sell, as defined under CCPA, your Personal Information to third parties.

In the preceding twelve (12) months, we have not sold any personal information.

Personal information that we collect, use and share

The chart below summarizes our collection, use and sharing of Personal Information during the last 12 months before the effective date of this Privacy Policy. We describe the sources through which we collect your Personal Information in section above titled The Personal Data We Collect, and describe the purposes for which we collect, use, sell and share this information in section above titled How We Use Your Personal Data and The Parties With Whom We Share Your Personal Data.

Category (see the glossary below for definitions)

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